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The directive is the same across the EU. Who enforces it, what they can fine you, and how a complaint reaches you are not. Here is how it works in Italy.
Decreto Legislativo 82/2022
Legislative Decree 82/2022 transposes Directive (EU) 2019/882 and sits alongside Italy's existing accessibility framework, the Legge Stanca (Law 4/2004). Obligations for products and services apply from 28 June 2025.
Read the official source →AgID — Agenzia per l'Italia Digitale
Supervises compliance, carries out inspections and applies sanctions.
Official site →AgID may act on a complaint or on its own initiative. Where a breach is found you are ordered to correct it, and Italy allows a cure period before a financial penalty follows.
Administrative sanctions under the Italian framework are commonly cited in the €5,000–€40,000 range. Large private operators already inside the Legge Stanca perimeter face a separate and much heavier exposure tied to turnover where a corrective order is ignored. Confirm your own exposure with AgID or counsel — the two regimes interact.
Italy is more procedural than most: an order to correct comes before a fine, and there is a defined period to act on it. That changes what preparation is worth. Somewhere else, the value of a scan is proving you were already compliant. In Italy, the value is being able to close the findings inside the window once the order arrives — which means knowing today what the findings would be.
Scope, the microenterprise exemption and the transitional date for existing contracts come from the directive itself and are the same in Italy as everywhere else — they are set out once here.
Whichever authority above has competence over you, the first question they ask is the same: what is on the page, and can a person using assistive technology get through it. An automated scan answers the first half in about a minute and tells you how large the problem is before anyone else measures it for you.
National details verified against official sources on 2026-08-05. Enforcement practice changes; where a figure matters to a decision you are making, confirm it with the authority named above. FixMyWeb is not a law firm and this page is not legal advice.